Support

Need help with InMyEar, have feedback, or want to report a problem? You can reach us directly and we’ll do our best to help.

Common questions

If an analysis does not complete, first confirm that your device has an active internet connection and try again.

If screenshots are not appearing correctly, remove them and upload the images again before starting a new analysis.

For account, privacy, accessibility, technical, or feature-related questions, contact us using the support email above.

Privacy

For information about how InMyEar handles information you provide, please read our Privacy Policy.